Tackling the Turnover Problem
A manager may be concerned about an upsurge in employee resignations, but the increase in employee turnover is not a problem unless it interferes with the achievement of organizational objectives. If the individuals resigning are relatively low performers and more qualified people can be readily found to replace them, the resignations may represent an opportunity rather than a problem. Curing the “turnover problem,” then, may be the last thing the manager should do. Defining the problem in terms of the organizational objectives that are being blocked helps to avoid confusing everyone.

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